Job details

Sweet G’s is looking for a friendly, hardworking, and reliable employee to join our team! As a Cookie Shop Employee, you’ll be responsible for creating an exceptional experience for our customers by offering excellent customer service, prepping and baking delicious cookies, and maintaining a clean, welcoming environment.

Key Responsibilities:

• Customer Service: Greet customers with a warm, friendly attitude and assist them in selecting from our variety of cookies and treats.
• Sales: Operate the register, handle transactions accurately, and upsell products such as beverages or larger cookie packs.
• Product Preparation: Measure ingredients, prepare cookie dough, and ensure it’s stored properly.
• Baking: Bake cookies to perfection by following Sweet G’s recipes and quality standards.
• Stocking & Display: Restock cookie display cases and ensure products are attractively arranged.
• Cleanliness & Maintenance: Maintain a clean and tidy shop, including sweeping, mopping, wiping down surfaces, and washing dishes.
• Health & Safety: Follow food safety guidelines and health regulations to ensure a safe, hygienic environment.
• Team Collaboration: Work collaboratively with other team members and assist with tasks as needed.

Qualifications:

• Previous customer service experience preferred but not required.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Strong communication and interpersonal skills.
• Passion for baking or working in a food service environment.
• Ability to stand for extended periods and perform physically demanding tasks such as lifting up to 50 lbs.
• Flexibility to work mornings, evenings, weekends, and holidays as needed.

What We Offer:

• A fun, family-oriented work environment.
• Competitive hourly wage plus tips.
• Complimentary cookie per shift, discounts on Sweet G’s cookies and merchandise.
• Opportunities for growth and advancement within the company.

If you love cookies, have a passion for customer service, and enjoy working in a fun, fast-paced environment, we’d love to hear from you!